Contact us
We're here to help
Questions about adoption, volunteering, or an animal in distress? Reach out — we'd love to hear from you.
General inquiries
Volunteer coordinator
Emergency rescue
Send us a message
Fill out the form and we'll get back to you as soon as we can.
Visit our shelter
Come meet the animals and see our work up close.
Address
1200 Shelter Lane
Springfield, IL 62704
Visiting hours
Mon–Fri: 10:00am – 6:00pm
Saturday: 9:00am – 5:00pm
Sunday: 12:00pm – 4:00pm
Emergency?
Found an injured animal or need urgent help? Call our 24/7 emergency hotline right away.
(555) 911-7297Available 24 hours a day, 7 days a week.
Frequently asked questions
How can I adopt an animal?
Visit during our open hours to meet the animals available for adoption. Our team will walk you through the process, which includes an application, a short interview, and a home visit when needed.
Do you accept animal surrenders?
Life changes, and we understand. Please contact us to discuss your situation — we work with families to find solutions and, when necessary, provide a safe haven for animals that need rehoming.
What donations do you need most?
We always need pet food, blankets, and medical and cleaning supplies. Financial gifts are just as vital — they fund veterinary care and keep our facilities running. See the Programs page for current needs.